Continuous Improvement Manager

  • Full Time
  • City of London / Hybrid
  • up to £70,000 + great benefits USD / YEAR
  • Salary: up to £70,000 + great benefits

Continuous Improvement Manager – Lean Six Sigma – City Law Firm – London / Hybrid Working – up to £70k + great benefits

  • Continuous Improvement Manager
  • A Lean Six Sigma Black Belt Certification is required
  • Business Engagement Team – City Law Firm
  • You’ll be leading and delivering key improvement projects
  • You’ll be a creative and strategic thinker, operating as the interface between lawyers, clients and support functions
  • Competitive salary and core & flexible benefits scheme
  • Hybrid working offered

Our client, a leading City Law Firm, is currently looking for an experienced Continuous Improvement Manager, with a Lean Six Sigma Black Belt Certification, to join their Business Engagement Team.

The Continuous Improvement Manager will be responsible for driving improvements and innovations in the way that legal services are delivered to clients. You will lead on and deliver key improvements projects and support programmes such as the Growth Initiative, through projects targeted at improving fee earner productivity.

What’s on offer? This is a great opportunity to join a progressive, friendly and hardworking team who are client focused and enjoy the challenges of working for a successful City law firm. Our client is offering a competitive salary and core and flexible benefits scheme, which includes 25+ days annual leave, pension scheme, life assurance, private medical insurance, enhanced sick pay and maternity/paternity pay, discretionary bonus, wellness subsidy, childcare vouchers, cycle to work scheme, dental cover and more! Standard working hours are 9.30am – 5.30pm and hybrid working is offered.

Key responsibilities as the Continuous Improvement Manager will include:

  • Delivering improvement projects using the Lean Six Sigma DMAIC methodology
  • Taking the lead on working with specific clients to improve the way the company works with them
  • Working with the Business Engagement Senior Manager to contribute to CI aspects of the BE business plan
  • Being a champion of innovation to drive behavioural change an understanding around innovation
  • Coaching others on the delivery of CI projects
  • Undertaking data analysis (ideally to Black Belt level in Lean Six Sigma, using Excel and/or Minitab)
  • And more!


What we’re looking for:

  • Demonstrable experience in a similar Continuous Improvement role, ideally in a legal or professional services environment
  • A Lean Six Sigma Black Belt Certification
  • Extensive experience in completing process improvement projects
  • Ability to plan and facilitate process mapping workshops
  • Strong project management skills and familiarity with project management tools, best practice and methodologies (i.e. PRINCE2)
  • Experience working with project delivery frameworks such as Agile and Waterfall
  • Ability to influence, persuade and negotiate
  • Excellent communication skills
  • Strong analysis skills and report writing capabilities
  • Experience drafting and developing policies and standard operating procedures


Interested in this Continuous Improvement Manager role?

If you are interested in this role and possess the skills and experience we’re looking for, we’d love to hear from you. Please submit your CV as soon as possible, quoting ‘LO – Continuous Improvement Manager – London’


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Liz Overall

Liz joined Carousel when it was first established; she has an incredible amount of knowledge and experience and likes to make a real difference in the recruitment process. Liz is passionate about what she does and will always go above and beyond to make sure her clients and candidates receive the very best service possible. Liz is very proud of the relationships she has built and strongly maintained over the years and her continued success ensures clients and candidates return to her for assistance time and again. Specialising in Mid to C-Suite level recruitment across all sectors including HR, Marketing/PR, Operational Support and Legal and Finance, Liz works from both the London office and from her office in Lymington, which enables her to service Dorset and Hampshire clients as well as her extensive London client base.