Salesforce Manager

  • Full Time
  • Central London
  • c£70k + benefits USD / Year
  • Salary: c£70k + benefits

Salesforce Manager – Business Services – Central London – c£70k + generous benefits package

We are on the hunt for a proactive, forward-thinking and hands-on Salesforce Administrator / Manager, with significant Salesforce product knowledge and experience with Sales Cloud, to join our client, a rapidly-growing, world class business services provider based in Central London. 

The Salesforce Manager will play a crucial role in continuously improving and enhancing the Salesforce platform for the organisation. You will gather requirements and feedback, design scalable best practice solutions and manage the product roadmap. You will have solid knowledge of the Salesforce platform so you can understand the company’s current setup and business objectives and identify areas of improvement. 

The organisation: The successful candidate will join a vivacious organisation who strive for nothing short of excellence in everything they do – teaching, guiding and mentoring their employees to ensure exceptional standards of work at all times. Our client recognises and rewards their employees; they identify and admire ambition and are committed to providing opportunities for professional development and career growth.


What’s on offer? 

The successful candidate will join a vivacious, rapidly growing organisation based in Central London. Our client recognises and rewards their employees; they identify and admire ambition and are committed to providing opportunities for professional development and career growth. A competitive salary of c£70k is offered together with 25 days annual leave (plus BH) and a generous bonus scheme. 

Please note: this is an office based role, Monday to Friday.


Key responsibilities as the Salesforce Manager will include: 

  • Salesforce user and licence management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules etc 
  • Configuration changes including Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, custom metadata, mobile administration, dashboards and reports
  • Identifying and gathering requirements, translating into best practice, scalable solutions 
  • Identifying unused or underutilised platform features
  • Creating a platform roadmap and defining priorities
  • Data management to improve quality
  • Proactive system maintenance (security reviews, release updates, health check and optimiser etc)
  • User support tickets
  • Providing new user and ongoing user training as required
  • Producing technical documentation 
  • Developing and maintaining API integrations between Salesforce and other systems
  • Managing and updating company websites across the group
  • Implementing website changes and enhancements as required

And more.


What we’re looking for: 

  • Strong Salesforce product knowledge and demonstrable experience (3+ years) of Salesforce Administration 
  • Certified Salesforce Administrator ++ and Platform Developer 1
  • Experienced in designing scalable, best practice solutions
  • Experience implementing Salesforce configuration changes, including: Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
  • Experienced in training users and key stakeholders
  • Experience in change management and governance
  • Ability to liaise at all levels
  • Website development experience (relevant qualifications are advantageous)
  • Focused, organised, self-motivated, flexible and dynamic nature
  • Proactive problem-solving and decision-making skills
  • Desire to go above and beyond


Interested in this Salesforce Manager role? 

If this sounds like the role for you and you have the skills and experience we’re looking for, then do not hesitate! Please submit your CV ASAP, quoting ‘CP – Salesforce Manager – London’ 

To apply for this job email your details to carolep@carousel.co.uk.

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Carole Pepperell

With over 35 years of success within the recruitment industry, Carole's flat management approach and flexible leadership style encourages individuality which allows each consultant to reach their potential within a professional environment. Her areas of expertise are recruitment, communication, motivation, training and providing insightful solutions to the retention, development and recruitment of staff for businesses that are experiencing difficulty maximizing their own employee potential. Passionate, entrepreneurial, loyal and honest, Carole works alongside her team to provide a bespoke and personalised service to her client base.